How to Establish a Meaningful Banking Relationship


Minority Business Series presented by KeyBank


This session took place on April 29th, 2021. One of the significant factors in growing a successful business is finance. In this session, we discuss creating and leveraging relationships with financial institutions to make finding funding, accessing credit and banking for your business seem less daunting. Our panel of bank executives breakdown the myths of banking relations.

Jean Poole

Founder, E Cubed Performance

Jean is the CEO and founder of E Cubed Performance LLC, a leadership training and development company.  She brings 20 years of experience as a Vice President of Sales, a Market Development director, and Corporate training leader for three of the top 10 Pharmaceutical firms and the top market research firm in the world. She co-founded her first leadership training company in 1998, The PLINC Organization, where she created and delivered live and virtual workshops around the world. She brings another 5 years of recently owning a multi-year, award-winning insurance agency.


Ivory Salmon

VP & Business Banking Relationship Manager, KeyBank

Ivory Salmon is Vice President and Business Banking Relationship Manager at KeyBank where she advocates for and provides financial resources to companies across Indiana. This includes capital resources used to fund commercial real estate transactions, business acquisitions, franchise startups as well as permanent working capital. Ivory serves as an active member for KeyBank’s African American KBING and is a Key4Women Certified Advisor. Ivory has been nationally recognized for her leadership and service in the community.


Terrece L. Fairgood

Branch Manager, Flagstar Bank

Terrece L. Fairgood is branch manager for Flagstar Bank at the Indiana Center in the heart of downtown Fort Wayne, Indiana;  a position she has held since July of 2019.  She has 14 years of experience in financial services. Throughout her career, she has been involved in her community and currently serves on the boards of Dress to Success and C.A.R.E. Inc., (Connect and Restore Community Outreach). Recently, on behalf of Flagstar, she worked with the Fort Wayne chapter of IBE to assist in the distribution of $5,000 grants from Flagstar to assist people of color whose small businesses were adversely affected by COVID-19.


John P. DeLucia

Chief Lending Officer, Citizens State Bank

If you’re a business owner who needs financial advice, it would be hard to find anyone more qualified to talk with than John. He started his financial services career more than 25 years ago, after graduating from Indiana University in Bloomington. He has always focused on working with businesses and specializes in maximizing cash flow through the use of technology, financing, account structure, business lines of credit, equipment financing, payroll processing, and merchant services. Over the years he has earned numerous awards, including the prestigious Certified Treasury Professional (CTP) designation from the Association of Financial Professionals.

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